At Liveblocks, we care deeply about our branding and maintainability. Email is important to us since it is the way we notify our customers when they approach their plan's limits. To us, deliverability is crucial to avoid any bad surprises for our customers and could lead to a potential upsell.
We decided to give Resend a shot because our designers were having a hard time maintaining email templates with SendGrid.
When it came time to set up, everything went smoothly. We created branded components using React Email and Tailwind, built a few templates, and then effortlessly sent emails into our dev environment. Shortly after, we started sending emails into production. We loved the experience so much that we’re in the process of fully migrating off of the other email provider we were using.
We were pleasantly surprised that we didn’t need to reach out to the team for help - the API and documentation were so straightforward that we didn't encounter any issues. For the instances that we did reach out, the team was highly responsive, even if it was regarding email deliverability unrelated to Resend.
Resend is the way to send emails in 2024.