Email experts
ready to help

Quick, reliable support from experts who
understand your needs and work alongside you.

Contact us

Meet the team

People on the other side of the screen who are ready to help you.

Anna

Anna

Anna is an email deliverability, security, and compliance expert with 11+ years of experience. She was raised on a farm with no internet, and loves the outdoors.

More about Anna
Brian

Brian

Brian is a success engineer with 8+ years of experience who knows a lot about the email space. He loves coffee shops, and the hum of espresso machines.

More about Brian
Pauline

Pauline

Pauline is a success engineer with 9+ years of experience operating across multiple regions. If she wasn't programming, she would probably be a chef.

More about Pauline
Jp

Jp

Jp is a success engineer with 7+ years of experience helping users and automating workflows. He holds a Private Pilot License and loves to fly planes.

More about Jp

How we think about support

Our goal is to build a product that reduces the need for you to reach out in the first place. Still, there are times when you just need to talk to a human, and that's why we're here for you.

Read the Handbook
try {
  product()
  documentation()
  knowledgeBase()
  codeExamples()
} catch() {
  support()
}

Get support however you want

As a lean team of experts, we provide direct access to product engineers, company founders, and email experts.

Email support

Get the help you need, whenever you need it, with first and next response SLAs.

Send us an email

Dedicated Slack channel

Connect your Slack workspace with ours to chat with Resend engineers directly.

Request channel

Knowledge base

Get answers to the most common asked questions and learn from dozens of articles.

See knowledge base
Gumroad
During a busy holiday season, our previous email provider suddenly blocked us. We were stranded without support for days. The Resend team moved very quickly and helped us when we needed it most.
Sahil Lavingia

Sahil Lavingia

CEO of Gumroad

Read story

Actions speak louder than words

Our goal is to keep your momentum going, not slow you down. So when you do reach out, we move fast.

90% of urgent requests receive a first response under 31min

< 31min

Requests receiving a first reply within the documented SLA

98.85%

Number of customers helped since 2023

22,874

Real-time data from the past 30 days via Plain

Frequently Asked Questions

  • "Our team loves Resend. It makes email sending so easy and reliable. After we switched to Dedicated IPs, our deliverability improved tremendously and we don't hear complaints about emails landing on spam anymore."
    Vlad Matsiiako
    Vlad Matsiiako
    Vlad MatsiiakoCo-founder of Infisical
  • "I've used Mailgun, Sendgrid, and Mandrill and they don't come close to providing the quality of developer experience you get with Resend."
    Brandon Strittmatter
    Brandon Strittmatter
    Brandon StrittmatterCo-founder of Outerbase
  • "Resend is an amazing product. It was so easy to switch over. I feel confident knowing that our important emails are in good hands with Resend. Everyone should be using this."
    Shariar Kabir
    Shariar Kabir
    Shariar KabirFounder at Ruby Card
  • "All of our customers are located in South America, so having a solution that could send emails from the region closest to our users is very important. Resend's multi-region feature is a game-changer for us."
    Giovanni Keppelen
    Giovanni Keppelen
    Giovanni KeppelenCTO & Partner at VOA Hoteis
  • "The speed and ease of integrating with the product was incredible, but what really stood out was their intricate knowledge of email and relentless support day or night. Oh and we also ended up winning Product of the week."
    Sam Ducker
    Sam Ducker
    Sam DuckerCo-founder of Anyone
  • "As a developer I love the approach that the Resend team is taking. Its so refreshing. They are also extremely user-centric and helpful in terms of getting you up and running, sending beautiful emails that deliver."
    Hahnbee Lee
    Hahnbee Lee
    Hahnbee LeeCo-Founder at Mintlify
  • "The Resend team have built a great product in a space that hasn't seen 10x innovation for years. Engineering peers are raving about Resend - it's such a smoother dev experience."
    Roberto Riccio
    Roberto Riccio
    Roberto RiccioHead of Product at Alliance
  • "If you're a developer or working on a startup, you're going to love Resend's approach to emailing."
    Joe DeMaria
    Joe DeMaria
    Joe DeMariaCo-founder & CEO of SpecCheck
  • "We were up and running with Resend in no time. It was seamless to integrate into our existing workflow and gave us a tremendous amount of visibility into our email capabilities. Simple to say, it was a no-brainer."
    Ty Sharp
    Ty Sharp
    Ty SharpCo-founder & CEO of InBuild
  • "Resend not only streamlines our emails to accommodate our expanding customer base, but their team also offered valuable hands-on support during the transition from our old API. Their product is visually stunning and seamlessly integrates with React Email."
    Thiago Costa
    Thiago Costa
    Thiago CostaCo-founder of Fey and Narative
  • "As of our last deployment all of our emails are using Resend. We are loving the development experience of React Email - not having to leave my dev environment to develop new emails is a game-changer."
    Adam Rankin
    Adam Rankin
    Adam RankinFounding Engineer at Warp
  • "Working with Resend has been amazing. By using Webhooks, I'm able to track email opened/clicked events via Segment and log those events in LogSnag for visibility. I highly believe in the people behind Resend."
    Taylor Facen
    Taylor Facen
    Taylor FacenFounder of Finta
  • "Resend is super easy to set up. Loving the modern approach the team is taking with supercharging email. Never been a fan of other clunky tools."
    Brek Goin
    Brek Goin
    Brek GoinFounder of Hammr
  • "Our team loves Resend. It makes email sending so easy and reliable. After we switched to Dedicated IPs, our deliverability improved tremendously and we don't hear complaints about emails landing on spam anymore."
    Vlad Matsiiako
    Vlad Matsiiako
    Vlad MatsiiakoCo-founder of Infisical
  • "I've used Mailgun, Sendgrid, and Mandrill and they don't come close to providing the quality of developer experience you get with Resend."
    Brandon Strittmatter
    Brandon Strittmatter
    Brandon StrittmatterCo-founder of Outerbase
  • "Resend is an amazing product. It was so easy to switch over. I feel confident knowing that our important emails are in good hands with Resend. Everyone should be using this."
    Shariar Kabir
    Shariar Kabir
    Shariar KabirFounder at Ruby Card
  • "All of our customers are located in South America, so having a solution that could send emails from the region closest to our users is very important. Resend's multi-region feature is a game-changer for us."
    Giovanni Keppelen
    Giovanni Keppelen
    Giovanni KeppelenCTO & Partner at VOA Hoteis
  • "The speed and ease of integrating with the product was incredible, but what really stood out was their intricate knowledge of email and relentless support day or night. Oh and we also ended up winning Product of the week."
    Sam Ducker
    Sam Ducker
    Sam DuckerCo-founder of Anyone
  • "As a developer I love the approach that the Resend team is taking. Its so refreshing. They are also extremely user-centric and helpful in terms of getting you up and running, sending beautiful emails that deliver."
    Hahnbee Lee
    Hahnbee Lee
    Hahnbee LeeCo-Founder at Mintlify
  • "The Resend team have built a great product in a space that hasn't seen 10x innovation for years. Engineering peers are raving about Resend - it's such a smoother dev experience."
    Roberto Riccio
    Roberto Riccio
    Roberto RiccioHead of Product at Alliance
  • "If you're a developer or working on a startup, you're going to love Resend's approach to emailing."
    Joe DeMaria
    Joe DeMaria
    Joe DeMariaCo-founder & CEO of SpecCheck
  • "We were up and running with Resend in no time. It was seamless to integrate into our existing workflow and gave us a tremendous amount of visibility into our email capabilities. Simple to say, it was a no-brainer."
    Ty Sharp
    Ty Sharp
    Ty SharpCo-founder & CEO of InBuild
  • "Resend not only streamlines our emails to accommodate our expanding customer base, but their team also offered valuable hands-on support during the transition from our old API. Their product is visually stunning and seamlessly integrates with React Email."
    Thiago Costa
    Thiago Costa
    Thiago CostaCo-founder of Fey and Narative
  • "As of our last deployment all of our emails are using Resend. We are loving the development experience of React Email - not having to leave my dev environment to develop new emails is a game-changer."
    Adam Rankin
    Adam Rankin
    Adam RankinFounding Engineer at Warp
  • "Working with Resend has been amazing. By using Webhooks, I'm able to track email opened/clicked events via Segment and log those events in LogSnag for visibility. I highly believe in the people behind Resend."
    Taylor Facen
    Taylor Facen
    Taylor FacenFounder of Finta
  • "Resend is super easy to set up. Loving the modern approach the team is taking with supercharging email. Never been a fan of other clunky tools."
    Brek Goin
    Brek Goin
    Brek GoinFounder of Hammr
  • "Our team loves Resend. It makes email sending so easy and reliable. After we switched to Dedicated IPs, our deliverability improved tremendously and we don't hear complaints about emails landing on spam anymore."
    Vlad Matsiiako
    Vlad Matsiiako
    Vlad MatsiiakoCo-founder of Infisical
  • "I've used Mailgun, Sendgrid, and Mandrill and they don't come close to providing the quality of developer experience you get with Resend."
    Brandon Strittmatter
    Brandon Strittmatter
    Brandon StrittmatterCo-founder of Outerbase
  • "Resend is an amazing product. It was so easy to switch over. I feel confident knowing that our important emails are in good hands with Resend. Everyone should be using this."
    Shariar Kabir
    Shariar Kabir
    Shariar KabirFounder at Ruby Card
  • "All of our customers are located in South America, so having a solution that could send emails from the region closest to our users is very important. Resend's multi-region feature is a game-changer for us."
    Giovanni Keppelen
    Giovanni Keppelen
    Giovanni KeppelenCTO & Partner at VOA Hoteis
  • "The speed and ease of integrating with the product was incredible, but what really stood out was their intricate knowledge of email and relentless support day or night. Oh and we also ended up winning Product of the week."
    Sam Ducker
    Sam Ducker
    Sam DuckerCo-founder of Anyone
  • "As a developer I love the approach that the Resend team is taking. Its so refreshing. They are also extremely user-centric and helpful in terms of getting you up and running, sending beautiful emails that deliver."
    Hahnbee Lee
    Hahnbee Lee
    Hahnbee LeeCo-Founder at Mintlify
  • "The Resend team have built a great product in a space that hasn't seen 10x innovation for years. Engineering peers are raving about Resend - it's such a smoother dev experience."
    Roberto Riccio
    Roberto Riccio
    Roberto RiccioHead of Product at Alliance
  • "If you're a developer or working on a startup, you're going to love Resend's approach to emailing."
    Joe DeMaria
    Joe DeMaria
    Joe DeMariaCo-founder & CEO of SpecCheck
  • "We were up and running with Resend in no time. It was seamless to integrate into our existing workflow and gave us a tremendous amount of visibility into our email capabilities. Simple to say, it was a no-brainer."
    Ty Sharp
    Ty Sharp
    Ty SharpCo-founder & CEO of InBuild
  • "Resend not only streamlines our emails to accommodate our expanding customer base, but their team also offered valuable hands-on support during the transition from our old API. Their product is visually stunning and seamlessly integrates with React Email."
    Thiago Costa
    Thiago Costa
    Thiago CostaCo-founder of Fey and Narative
  • "As of our last deployment all of our emails are using Resend. We are loving the development experience of React Email - not having to leave my dev environment to develop new emails is a game-changer."
    Adam Rankin
    Adam Rankin
    Adam RankinFounding Engineer at Warp
  • "Working with Resend has been amazing. By using Webhooks, I'm able to track email opened/clicked events via Segment and log those events in LogSnag for visibility. I highly believe in the people behind Resend."
    Taylor Facen
    Taylor Facen
    Taylor FacenFounder of Finta
  • "Resend is super easy to set up. Loving the modern approach the team is taking with supercharging email. Never been a fan of other clunky tools."
    Brek Goin
    Brek Goin
    Brek GoinFounder of Hammr

Business Hours: 1 PM to 12 AM GMT

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