At Airgoods, emails are pivotal to our communication strategy. We use emails not only to deliver crucial operational information, but also for marketing and growth-related content.
The ability to reliably send and monitor our emails from one place is very important to understanding our customers' experiences and journeys, so when we found out how seriously Resend took email, we knew it was a match made in heaven.
Switching over to Resend from SendGrid marked a significant improvement in our email management. Resend's ease of use and comprehensive documentation allowed us to transfer more than 30 transactional email templates in just under three days, a testament to Resend's efficacy. Also, all our emails are crafted using React Email, enabling us to fully customize the design and content of all our emails.
Resend's customer support has been exceptional. Their team responds to any inquiries within minutes, and provided us with a dedicated Slack channel for direct communication with their entire team. The most notable instance for us was when they shipped a new feature for us the same day we requested it, enabling us to update open and click tracking for specific sending domains through the API.
Resend is the email communications platform I wish I had known about a year ago.
